---
type: "Evidence Item"
title: "1 million business customers putting AI to work"
description: "More than 1 million business customers around the world now use OpenAI. Across healthcare, life sciences, financial services, and more, ChatGPT and our APIs are driving a new era."
resource: "https://openai.com/index/1-million-businesses-putting-ai-to-work"
tags: ["appendix-iii", "benchmark", "openai"]
timestamp: "2025-11-05"
category: "benchmark"
publisher: "OpenAI"
cope_score: 87
confidence: 0.9
---

# 1 million business customers putting AI to work

# Claim

More than 1 million business customers around the world now use OpenAI. Across healthcare, life sciences, financial services, and more, ChatGPT and our APIs are driving a new era of intelligent, AI-powered work.

# Relevance

Appendix III, section one: model and benchmark capability evidence

# Oracle Verdict

OpenAI is describing a frontier or production capability that pushes directly on the thesis. The important signal is not the marketing language; it is the widening set of tasks now being routed through model-driven execution rather than ordinary software or headcount.

# Metadata

* Publisher: OpenAI
* Category: benchmark
* Sector: Financial services
* Capability: Enterprise workflow automation
* Cope score: 87
* Confidence: 0.9

# Related Concepts

* [Live evidence index](index.md)
* [Thesis](../thesis.md)

# Citations

[1] [1 million business customers putting AI to work](https://openai.com/index/1-million-businesses-putting-ai-to-work)